“Craig was one of my first hires for a new team I was building within Fiserv that was focused on Go To Market Operations. The mission of this team was to greatly improve the launch readiness process and ensure that previously committed general availability dates were met within Digital Channels by working very closely with many business units across Fiserv. Craig and I laid the entire foundation from defining/implementing the go to market processes needed and establishing the necessary reporting to executive management. Many of these best practices that are still being used within Fiserv today”.